Since our cyber-attack of several days ago, those with Hotmail, AOL, and some other ISPs have been unable to receive the password reset email we’ve been sending out.
As of a few minutes ago, we have reconfigured our side so that the email is sent via three different paths/sources. What does this mean to you? In short, it means that your ISP will probably deliver the email now.
To see if this is the solution you’ve been waiting for, here’s what you need to do:
1. Go to www.sfimg.com/get from the device you are trying to activate.
2. Enter your email address to have the password reset email sent to you.
3. Locate the email (note that it may land in your junk or spam folder) and click the included link.
4. You will be taken to the “Change Account Information“ section of the Affiliate Center. Enter a new password for your account and click the “Submit” button at the bottom to save your new password.
That’s it. You should be all set now.
Special Note: The ONLY link that will work will be the one from the LAST password reset email you requested. Links in any earlier (older) emails will be voided.